We clean the infection to your host’s requirements and prepare the reactivation documentation they ask for — so your account comes back online and stays online. Works with all major Indian and global hosts. Fixed price. Free diagnosis.
A suspension almost always traces back to a hacked site. Clearing the suspension means removing the cause, not just asking the host nicely.
The host’s scanner (often Imunify360 or similar) flagged infected files and disabled the site to protect their network.
A hacked site sending bulk spam email gets the whole hosting account suspended fast.
Attackers used your domain to host phishing or malware pages, triggering abuse complaints.
Malware running cron jobs or attacks from your account spikes CPU, leading to suspension.
We clean sites on SiteGround, Hostinger, GoDaddy, Bluehost, Hostgator, BigRock, and any cPanel or Plesk host.
A WebAdish client (Verofax) had repeated infections because earlier cleanups removed only surface malware while hidden backdoors remained — exactly the pattern that gets an account suspended again days later. We ran a full forensic cleanup, removed every backdoor, hardened the entry point, and confirmed the site stayed clean.
Clean to the host’s standard, document it, and keep it from happening again.
We review the suspension notice and your host’s scan, then scope the infection. You get a fixed quote before work begins.
Full backup taken, then a server-level cleanup removes all malware, spam scripts, and backdoors the host’s scanner flagged.
We close the vulnerability and reset credentials so the same infection cannot return and re-trip the suspension.
We document what was found and removed in the format hosts expect, so you can reply to their abuse ticket with confidence.
Once your host reviews and lifts the suspension, we confirm the live site is clean and functioning end-to-end.
Run a free instant security scan — check for malware, Google blacklisting, spam injections, and security gaps in seconds. No signup needed to see your result.
Scan My Site FreeFixed-fee pricing. You receive a quote after the free diagnosis — no surprises.
Starting prices excl. 18% GST. Official GST tax invoices provided by WebAdish LLP.
Host reinstatement note: We complete emergency containment and generate the formal appeal within 6–12 hours; account reactivation timing depends on your host's abuse team review schedule.
Common questions about a malware suspension on WordPress hosting.
Hosts suspend an account when they detect malware, spam being sent, or abuse complaints. To lift the suspension you must remove the malware to their satisfaction and, usually, reply to their abuse ticket with confirmation of the cleanup. We do both: clean the site at the server level and prepare the documentation your host needs to reactivate the account.
Yes, in most cases. Many hosts keep file and database access (cPanel/FTP/phpMyAdmin) available during a malware suspension even when the public site is down, precisely so the issue can be fixed. If access is fully locked, we guide you on what to request from your host so we can get in and clean the site.
We regularly clean sites on SiteGround, Hostinger, GoDaddy, Bluehost, Hostgator, BigRock, and any standard cPanel or Plesk host. The cleanup approach is the same regardless of provider; what changes is each host’s reactivation process, which we are familiar with.
Only if the malware or its entry point is still present. This is the most common reason for repeat suspension — a surface cleanup that misses a backdoor. We remove every backdoor and harden the entry point, so the infection that triggered the suspension does not return and re-trip the host’s scanners.
The cleanup is usually done within 4–12 hours of access. After that, reactivation depends on your host’s review time once you reply to their ticket — often a few hours to a day. We prioritise suspended sites because every hour offline is lost business. Same-day handling is available.
Emergency containment starts at ₹4,999 for file cleanup via cPanel/SFTP and host ticket generation within 6 hours. Full forensic cleanup starts at ₹14,999 including deep database decontamination, host compliance documentation, and a 30-day reinfection guarantee. WooCommerce stores start at ₹24,999. Free diagnosis with fixed quote upfront.
Send us your details and we will assess your situation and send you a quote — usually within a few hours. WhatsApp is the fastest route.